Delivery Service
The CURE PLANETA team prides itself on its excellent customer service.

Our shipping policy is straightforward—we choose the safest and fastest service based on the address where you place your order, which helps reduce costs for both you and us. We offer free shipping on our website.

Shipping Methods and Delivery Times
Standard Delivery (8-12business days)

Orders will not be shipped until they are completed, which may take 2-5 business days. Please consider this processing time when placing your order.

Please note that the estimated delivery times may be delayed due to various situations such as natural disasters. You can find more information about the reasons for delays in the delayed delivery section.

Deliveries may be delayed due to exceptional weather conditions, flight delays, emergencies at the delivery location or destination, and other factors beyond the control of CURE PLANETA.

Frequently Asked Questions (FAQ)
What are the delivery options?

We offer standard shipping and express shipping. The warehouse will select the appropriate shipping method based on the weight of the package and the destination region of the related order.

How long does standard shipping take?

If there are no delays, standard delivery typically takes approximately 15-18 business days.

Can I view the shipping fees before confirming my order?

Yes, when you add products to your cart, the system will calculate the shipping fees directly on the checkout page.

Do I need to pay taxes?

Tax rules vary by region. Specific information is displayed on the website page.

When will my order be delivered?

Confirmed orders will be processed and shipped within 7 business days. When your order is ready to ship, you will receive a notification via email.

Contact Us
For more information, please contact us at chicyloves@outlook.com